Customer Care

Returns & Refunds

All sales are final.

Our Policy

Due to the nature of jewellery, we do not accept returns or exchanges for change of mind, incorrect size, or general dissatisfaction. Please review product photos, descriptions, and measurements carefully before placing your order.

Faulty or Incorrect Items

If your item arrives damaged, defective, or isn't what you ordered, contact us within 48 hours of delivery with a photo and your order number. We'll arrange a replacement or refund at no extra cost to you.

Questions Before You Order

Not sure about a size, material, or fit? Reach out to us on the Contact page before ordering — we're happy to help you choose the right piece.