Customer Care

Shipping & Delivery

We currently deliver within Bangladesh only.

Delivery Fees & Timelines

Delivery times are counted from the day your order is confirmed, not the day it's placed. Orders placed on Fridays or public holidays are processed the next business day.

Order Processing

Every order is checked and packed by hand before it ships. You'll receive a confirmation with your order number as soon as you check out — keep this for any questions about your order.

Cash on Delivery

For Cash on Delivery orders, please have the exact amount ready for our delivery partner at the time of delivery.

Questions About Your Order

If your order hasn't arrived within the expected window, reach out to us on the Contact page with your order number and we'll look into it right away.